We analyzed 145 negative reviews of Xthings Home(formerly U home) from the App Store. Here's what users are saying.
It was great straightforward but now the app crashes everytime I open it on multiple devices.
I purchased these locks when they were the U home. They worked great until they were taken over by XThings home. My locks have not worked since the beginning of January. I’ve been troubleshooting. They have sent me prices of locks, but refuse to send me new systems. They just email me and want more ...
I can’t get anything to work on your app I’m trying to remove a person from access and add a new lock and nothing works please fix your app and servers
The app is simple and has all the options you need... but the location-based auto unlock is what I really want, and it worked for a little bit at first and then just stopped. I've troubleshot for a while, many times. I re-synced my lock to the app, and then it worked for a while. But then it stoppe...
I am blind and manage an Airbnb property. I purchased five ULTRALOQ devices based on the features that make the locks accessible. Unfortunately with the most recent update of the app, I can no longer control my locks with the iOS app using IoS VoiceOver. Please help XThings !
La aplicación estaba perfecta, pero desde hace meces no importa que haga las notificaciones no me llegan, he reinstalado la aplicación, reprogramado las notificaciones y sigue sin notificar, deberían reparar eso. Gracias.
I’ve stopped receiving notifications altogether. I delete and set them up again. Doesn’t work. I delete the app and download it again. Doesn’t work. It’s absolutely infuriating to not receive notifications when the door has been opened. It essentially defeats the primary purpose I had for getting th...
The latest update created numerous connectivity problems. The cameras do not work as designed with latest version. The company is non responsive on correcting the problems that were created by the update. So disappointed
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