What Users Really Think About TurboTax: File Your Tax Return

Prevalence of hidden fees and upselling tactics

"TurboTax claimed free filing but charged me $200!"

"Forced upgrades and hidden fees are rampant in TurboTax."

80% of the time chat with expert function is not working with endless loading.

Turbo Tax makes you sign up for things you won’t even use like “expert assistance” and take half of your tax return.

I paid for the extra protections on TurboTax. Did the automatic scan to make sure my taxes were correct and complete. A couple of months later I get a letter from the IRS asking for more information. After I provide that information, I get a bill from the IRS for $600 additional that I owe. I tried ...

Horrible, tengo más de 1 mes esperando a que un “profesional” termine mis documentos, cuando le escribo ni responde

At this point, TurboTax has absolutely no reason to be charging the amount of money that they do. I paid 160$ this year when I could have done my taxes for free on FreetaxUSA. I’ve used TurboTax for 6 years but this will be my last time EVER. Super frustrating

Same as title suggests but, worse idk how this is 5 stars on App Store lol. I’ll use h&r block from now on or taxslayer for simple returns. Garbage app

So I used the free version like I always do but still ending up being charged $248 dollars and I don’t even know why

2025 Filing app is a POS. I have used TT for 30+ years. Worst POS ever. I have multiple accounts with Vanguard & Fidelity. Tried to download info, would only get info from 1 Vanguard & 1 Fidelity. Had to secure the info & manually enter. This year the app keeps locking on screens, trying to for...