We analyzed 194 negative reviews of TaxSlayer: File your taxes from the App Store. Here's what users are saying.
Technical issues and errors in filing process
"App kept crashing during the final submission."
"Errors in the app prevented me from completing my filing."
it costs more than the actual taxes costs
Took time to fill out every form, ready to file. Read through the “free” tier requirements carefully before I began. Ready to file, expecting it to be free only to be required to pay $71 total for Fed+State. Vague explanation that one of my tax credits requires the Classic package. But I didn’t even...
There is something wrong with the app it won’t let me type anything update how come I can’t download my tax return to look at it
The process was fairly easy and it was quick to use. But it doesn’t offer any of the options that other services do and that’s kind of annoying.
I use TaxSlayer every year. But my complaint is I can never just download or print my documents. It just circles, no matter what device I’m on and then I have to close out app and log in again. Over and over with the same result.
No cheaper than Turbo Tax, push products on you like crazy.
I have been using TaxSlayer for over 10 years because it was easy and affordable. It is still very easy and clear for someone who is not an accountant to use. However, the price has more than doubled in the past year. I’m very disappointed that TaxSlayer is not keeping it affordable for those of us ...
The help features aren’t that great anymore. The login was frustrating. Have to go through a bunch of the same screens over and over.
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