We analyzed 144 negative reviews of TripIt: Travel Planner from the App Store. Here's what users are saying.
Reliance on email parsing for trip updates, leading to inaccuracies.
"Does not update from airline. Just use the airline app."
"Importing details can be weak. Offline access can be non-existent."
The program constantly drops password and requires that a new password be established. Ready to move on and find another travel organizer
despite confirming receipt of itineraries, the app info doesn't update. I have to reinstall each time to see latest info. Apple phone.
Every trip I plan over the past few years finds new ways for this app to get glitchier. This time I have multiple confirmation numbers for multiple legs of my trip, but getting these numbers to stick to the correct flights is impossible - any changes affect multiple or all flight information. The ...
I've used and loved this app for years. But recently it isn't working. It send me a notification for a trip to Philadelphia, which does it exist ! They used two flights to/from PHL are in the past (Dec 2025 and January 2026). It also projected a return flight a year into the future that isn't happe...
If you forget your password you will never again be able to access your account, even after a reset. Plus the cost for the most basic itinerary is ludicrous. Got this to replace TripCase and this app is absolutely horrible and outdated.
I thought TripIt pro being integrated with my company’s travel portal would make a great tool to manage all my travel. The service doesn’t add any value beyond what having your airline and hotel app does. I find myself only opening the TripIt app to clear notifications I already know about via my ot...
There’s no good reason that a glorified scheduling app needs my birthday, needs my full name, or anything similar. It is not actually handling my global travel documents. It’s basically just a calendar and reminder system. I will be discontinuing my pro subscription because now it seems like it’s da...
Now that Mail and Messenger automatically create detailed Calendar entries, this app is no longer useful nor necessary. In addition, it has become impossible to automatically add AirBnB bookings into trips.
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