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What Users Really Think About Square Invoices: Invoice Maker

We analyzed 213 negative reviews of Square Invoices: Invoice Maker from the App Store. Here's what users are saying.

213
Reviews Analyzed
Invoice
Category

Key Weakness

High transaction fees and slow fund transfers.

"The fees are way too high, and it takes forever to get your money."
"Square holds funds for 90 days, making it impossible to operate a business."

What Users Are Saying

Easy app to use. Transferring funds a bit outrageous though. Customer service pretty decent.

They really know how to mess with somebody’s income. When I took my first deposit and you freeze my account… makes me look very unprofessional one because now I have to go back to the customer and say hey sorry I can’t get those materials today I got to get them tomorrow. And then now I just got a w...

Don’t have any communication and don’t protect any information

We enjoy using square but my only issue is with the estimates only is not being able to download a PDF as an option. We can do it with the invoices just not with estimates. I work for companies and they often require PDF estimates not the email generated option to send and accept.

As a business owner, I need to utilize my income as it’s received and this system holds business checks for an unreasonable amount of time - especially in comparison to other apps I use (square takes 1-2 weeks while my other apps are immediate deposits or in some cases 24hrs tops-

Setup was great but it directed me to a page with no instructions or information about the program. I will need to call Square to find out what happened.

App keeps closing out and not saving anything !!! Trying to write estimates and the estimate just disappears for no reason and I have to keep saving after each sentence so it doesn't disappear!!

They change how stuff works often enough to drive a person crazy. Seems like a couple times a year I need to re learn how to use their software. When it comes to their shipping program, their rates are horrible. Most of the time I use pirateship.com because it saves my customers a ton of money on...

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