What Users Really Think About Spiffy On-Demand Car Care

Unreliable scheduling and poor customer communication

"Appointments shown as available in the app are only available if they feel like it."

"Scheduled an appointment for 11am... Cancelled on me 3 minutes beforehand."

Decent app. Terrible work

I found this app from Lincoln as they are a related vendor. Was excited for what initially appeared to be a terrific concept. Boy was I wrong. After I moved my schedule around a week prior to my appointment they cancelled less than an hour prior. They then tried to schedule a service for Sunday ...

I’m DONE with Spiffy, not again. I thought I had found a good reasonably priced car wash service but they had to do all these weird things and ruin it. This is my first time using them. I’m glad I started small with a simple car wash. The technician arrived one hour early and I was not ready to rec...

Cannot even add my location to get an appointment and even talking with their chat was not helpful and they couldn’t add it either

They rescheduled the appointment for MULTIPLE time and finally came on a rainy day. Then they CLAIMED they halfway cleaned my car although I feel they did almost nothing since they are still a lot of places not cleaned, including interior , exterior, tires, glass, water marks, and light scratches, n...

Terrible. I have never seen a more incompetent business/app. Zero customer service, missed appointments. Beyond awful.

I set up a car wash service for a same day appt, and after receiving confirmation through the app via text, the tech never showed up. I also never received a call, or a response to my texts and chats when I asked for an update/status. Based on my bad experience, I would say that Spiffy seems more ...

Booking through the app is completely useless, as the available appointment times are not actually appointment times. It does not show available appointment times in your area, so if you’re in a pinch, you are still out of luck. I was wanting this service to be top tier, but offering imagined, utter...