We analyzed 252 negative reviews of ShutEye®: Sleep Tracker, Sound from the App Store. Here's what users are saying.
Excessive ads and unreliable sleep tracking
"Ads pop up every time I try to check my sleep."
"It says I was asleep when I was wide awake."
Very unprofessional app.Words blocked by other words. Incomplete sentences. It says it’s free but that’s for just 7 days. Thanks for nothing.
App doesn’t allow you to use its free version it unless you subscribe to the full premium membership. There is NO ACTUAL FREE VERSION. There are better, truly free apps out there that actually let u use their free version indefinitely.
I thought I had a 7 day trial and that was not the case.
Tricks you into buying family plan. Then too late. You’re screwed
I didn’t intend to buy this subscription—especially not for a full year. The interface looks polished, but the data feels more like decoration than useful information.
I downloaded this app expecting automatic sleep tracking, but it only records sleep if you manually press “Record Sleep” every time. This completely defeats the purpose of a sleep tracking app, especially if you forget to start it or take naps. I intended to cancel during the trial because the sett...
Don’t waste your money on this fake app.
Paid thru 9/20 but stopped working 8/26/25. Please help.
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