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What Users Really Think About Scanner App: Genius Scan

We analyzed 61 negative reviews of Scanner App: Genius Scan from the App Store. Here's what users are saying.

61
Reviews Analyzed
Document Scanner
Category

Key Weakness

Inconsistent scan quality and technical issues

""Unable to send to email""
""Absolutely horrible scanning""

What Users Are Saying

The clarity and quality of the photos/scans are increasingly subpar despite having the latest iOS devices

It would not send my files to my email in a timely fashion. I have had a couple of missed assignments because my professor requires this app. But it sucks and I have turn in assignments late because of it. DO NOT RECOMMEND!!

It either cuts off the titles of what I’m scanning or whites them out. I don’t understand why it does that or how to change it and it’s very frustrating.

This no longer sends docs via email.

This was not very helpful for my immediate need. I could not send the scanned copy to email.

I am not able to rate it because I can't get it to work any longer, even though I'am paying for it.

unable to get help and gave been charged for an app that does not work. I even got my IT guy to try to connect but nope!! And can't find help. I want to cancel and get a refund

Title. App is very useful, though.

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