We analyzed 117 negative reviews of Adobe Scan: PDF & OCR Scanner from the App Store. Here's what users are saying.
Mandatory cloud storage without opt-out and poor customer support
""No cloud opt out""
""Horrible customer service""
app forces you to use their cloud to save PDF scans and there is no opt out. bad for privacy and data security.
Go get a app that is open source. It’s not worth wasting your time here to have usage data sent to them, mandatory upload to adobe, doesn’t let you save file unless you pay.. (you can get around that by printing) but this app and adobe is trash.
414 Error when trying to delete account. Adobe makes it difficult to cancel subscriptions intentionally. Good luck with the DOJ lawsuit
I just want to get a pdf copy of a document! I don’t want to go to your website to get it!!!
Slow, consumes resources, inconsistent results, ads for extensions pop up while scanning, filters are mostly not useful, little to no user control of image, wavy text lines, subsequent pages scan at very different widths, must save scan to pdf immediately with no manipulation of scan after
One expects better from Adobe. The best thing I can say is that it technically does capture images of paper. Beyond that, this is just amateur hour. This app is awkward to use and is surprisingly bad at multiplage scanning. You’re either doing it one page at a time or using an auto timed scan whic...
Stop abusing push notifications.
They used to be leaders in the industry, then they got greedy.
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