What Users Really Think About nakedwines.com

Poor customer service due to antiquated ordering system. This company has trouble dealing with people with multiple addresses. We tried to order wine for a party but our home in PA had restrictions. We originally ordered for our PA address but after the restrictions it defaulted back to our CA addre...

Edit: they need to fix so many things, wines I’ve listed that I don’t like show up under suggestions. Their systems doesn’t work and I wish it wouldn’t have the fake matching. Also in view orders, please show the date not only order number. I go based on dates if I want to reorder wines. Otherwise I...

lots of good information about the wine but it is difficult to easily re-order from my favorites and navigate to the various winemakers. Then I have to back track 4 or 5 levels to get back to my basket. The menu at the bottom should *always* be available

With the new update it was very difficult to navigate. I would like a “shop” option to make it easier to make choices. It may just take some getting used to …

While I like Naked wines and the wines are good…this app has given me fits. It seems that every time I go to order, it doesn’t accept my password. So I end up resetting it a lot. I have left Naked Wines before over this issue and may quit again soon. Too much of a hassle.

You need more choices for organic wines, especially white. Chardonnay is the only one you have and I would love a variety.

Absolutely trash. Downright thieves I’ve canceled my subscription for two months now and I am still being charged $188 for a box I will never receive because I canceled my subscription. I have been up for hours trying to contact and email y’all just to get no response. Downright horrible customer se...

Sadly, I live in a state that is a “dry” state, so my free voucher is essentially useless. Besides that, I was not able to find a label that was in stock. App and website work great though