We analyzed 223 negative reviews of Motus - Business Mileage Log from the App Store. Here's what users are saying.
The app is constantly trying to make you keep tracking always on.
App closes unexpectedly for no reason at all. I have lost days and weeks of unlogged business miles. Not sure what has changed in the last 6+ months? App used to always stay logged in and would auto record miles with ease but now logs off without my knowledge. Very frustrating, please address this.
Whenever the app crashes—which happens monthly—you have to manually enter your trips from memory.
Whatever bug Motus has that kicks me out, is quite literally costing me money. Your auto start stop features are useless if I just get logged out with no way of knowing.
The app constantly logs me out without warning and stops tracking miles, which is INFURIATING. This program is supposed to help with efficiencies and it just causes more of a headache. I wish my company would find another company to track our miles. Anytime I reach out to customer service, they just...
Consistently having to sign back into the app as my “sessions has expired” continuously pops up. Will be in a meeting or in the field and miss the notification, and then have to manually add trips after. Separately, it is always trying to teach you how to quickly edit trips, even after I have clic...
Inaccurate. Buggy. Doesn’t capture mileage
App is horrendous, regularly fails to start and always shorts mileage. Simply put the absolute worst app and don’t get me started on the “support”
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