What Users Really Think About Meross

Just disconnected????

The TOTP code entry field should autofill with the code from the native iOS passwords app. Instead of just a tapping to autofill the code, I have to open a separate app and remember the code. Please fix.

Ever since Apple launched IOS 16.3, their “New” Security Protocol, the Meross Garage Door Opener won’t work using Voice Commands with “Hey SIRI.” And yet, Meross continues to advertise that we can use “Hey SIRI” to activate the Garage Door Opener. It appears to be FALSE ADVERTISING to me. Custome...

I need help Ever since the last update I’m having trouble with several issues. I’m not actually sure whether it’s the update or my Internet service that switched my router. I’m so frustrated. I need phone help. It was working fine…till now. One extra suggestion (on another issue) is that I wo...

I purchased this brand specifically for Apple HomeKit. Yet it will not connect to Apple HomeKit. I have contacted tech support. I have attempted every suggestion, every online option, multiple WiFi networks. Nothing. It will not connect to Apple HomeKit. It works in basic mode with the app but w...

I’m really tired of this abuse. You buy a product based on terms at the time of purchase. Months or years later, you are told if you want to keep using WHAT YOU ALREADY OWN you MUST accept terms you never agreed to when you purchased it. How in gods name is that legal anywhere?

After working flawlessly for two years, my msg100 garage door openers lost connectivity. I’m not sure why, but after multiple attempts, following various online guides and videos, deleting all traces of Meross in my network and starting from scratch, i could not get them reconnected. I finally gave...

There are no devices listed in the app even though my house has fifteen that I setup a few years ago. Two of the light switches are blinking yellow as if I never configured them. I’m the app you cannot apply firmware updates without giving your full contact information. Too much data collection for ...