We analyzed 96 negative reviews of MentalUP - Kids Learning Games from the App Store. Here's what users are saying.
Frequent log-in issues and unexpected charges.
"I was charged $75 through Apple and they charged which I have no access."
"The app is fun and kid loved it. However, it has major log in problems."
But I can’t log in anywhere. Mental up acts like I’m a new subscriber and wants to resubscribe me. No screen to log in with my info so I’m screwed and can’t transfer info from old iPad to new. Paid for nothing, I guess
Yh it’s hard but it’s also easy and I was NOT 💪 so yh
Horrible it scams you like who wants to pay to work out I suggest not to get this app unless your rich and you want to pay
You need to pay on almost everything including reporting, there is also a problem in the fitness section, it’s supposed to show kids how to do the exercise and then the kids do it but in stretches it only shows on one leg/arm/side so they don’t stretch evenly
App doesn’t work just crashes every time on multiple devices.
Do not sign up for this! This company had me signed up with a subscription without any way to cancel it. Nothing showed up on my IOS subscriptions, Apple could not find a way to cancel it and nowhere in the Mental Up app could I find any place to cancel this happening going forward. The company em...
So l was playing on the app then when I got to 30 I wasn’t able to play it anymore
I’m kinda mad right now js because this takes too long to load but otherwise it’s a great app
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