We analyzed 208 negative reviews of Lou Malnati’s Pizzeria from the App Store. Here's what users are saying.
Site won’t load. Why do businesses outsource app development and then live with subpar user experiences? Just spinning. Never loads
Better but still need to add tips for your hardworking employees!
Time selection blocked order with no clear error messages.
Why is there always a problem with this app on iOS? Apple Pay was broken for like a month, and when they said it was fixed, it yet again has problems whenever you select ASAP for delivery time. You always have to select a later static time, or your Apple Pay transaction gets immediately refunded aft...
This app gets worse and worse with each update. It should be redesigned and rewritten from the ground up. I don’t even use it anymore. I go straight to the website.
Everytime I use the app it’s failing to work. Whether a coupo, rewards or placing orders. Just terrible app
Great, won’t process the order 3 times. The final time it auto selected a tip amount for me.
The app is automatically adding a 15% tip even if you enter in a custom $0.00. This is ridiculous. Shame on you Lou Malnati’s.
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