What Users Really Think About LADDER Strength Training Plans

Technical glitches and poor customer service

"Workouts won’t load"

"Terrible Functionality"

I enjoy the workouts and the variation over the weeks but the pricing and only giving deals to certain customers is bad business practice, in my opinion. Customer support is also very unhelpful.

They say no credit card needed but without subscriptions you see nothing valuable. I subscribed, paid the 1 month fee ($4.99) and then…nothing. Sent a note and photo of the Apple App Store confirmation. They told me it would take 24 hours to look into. How is this one of the best Apps of 2025? Steer...

I have to adjust the time because I never have enough to finish my reps. And if I download the workout before I start then I’d expect it to load the whole time, but I often have issues with that as well.

great workouts and coaches, I've loved every team I've tried. I really wish the program didn't have to change every six weeks though, or that we could still see old programs. I feel like I lose progress between series because they restart and aren't the same movements or schedule.

I can rarely open the app, and when I can, the workouts won’t load and I cannot see any avatars. Sometimes deleting the app and redownloading will work, sometimes it won’t.

Continually crashes and won’t open. Paid for a membership I can’t even use!

Love that app and such but honestly ever since the update it will NOT CONNECT to my watch. My watch is up to date and I’ve removed and readded. Over it

I tried this app because I wanted to follow trainers at the gym but you can’t see the exercises from your phone because the trainers wear black in very poor lighting. It’s very difficult to see the actual workouts. App is only good if you use your laptop or a tv