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What Users Really Think About DREO

We analyzed 64 negative reviews of DREO from the App Store. Here's what users are saying.

64
Reviews Analyzed
Smart Home
Category

Key Weakness

Poor app functionality and frequent app crashes.

"App is constantly out of sync with the AC."
"App stopped working."

What Users Are Saying

This is my second machine, a replacement of a defective one. This humidifier works well, but unfortunately its aroma capabilities do not work, it has never worked on both machines I’ve owned and no matter the quality diffuser oils I used. Fortunately for DREO, this feature is of low importance to me...

Stay away. Waiting a week to hear back from customer service and nothing!

I am having constant issues with the wireless features even when the rest of my network is just fine. If you’re looking for wireless fans, I’d look elsewhere.

Careful, every one I bought has a thermostat that swings wildly from one day to the next

As it never works with the fan, this app is basically useless to me.

Update. Once again it stops working with Alexa. It no longer works with Alexa after the recent update. Delete, reinstall, disable reenable with Alexa app does nothing. I guess it was good while it lasted. Now it only works through the app but with Alexa as advertised.

Why is the unit disconnecting and needs re-pair all the time! Makes zero sense

I’ve had it running non stop for 48 hours and it’s only on 24% Humidity.

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