What Users Really Think About CARFAX Car Care

Frequent data loss and login issues.

"Updated app erased all my records."

"Unable to log on, gets stuck in a loop."

The app won’t open. It shows the launch screen (the fox) Then after about 10 seconds it kicks me out of the app. Please fix! IOS. 26.3.1. iPhone15

The application deleted 60K worth of document maintenance and support refuses to help me.

I am very unhappy the mileage for each service has been removed. What was the point of taking away information. I know it’s there but the app doesn’t show it. Give me back my data! I get more frustrated with this app. It just gets worse. At a busy gas station, I now have to “update” the app before...

i am posting services complete d but this site does not update.

Used to be great for tracking recommended maintenance. Then it randomly added 50,000 miles to my vehicle and refuses to correct it. So now my car will forever be inaccurate on mileage and recommended maintenance.

There’s a lot of good things about this app. It’s very useful but one of the biggest complaints that I have is the inability to adjust their default service records for example, when doing your tire rotation, I use discount tire and they do not perform brake checks, but it does not give me the optio...

This app was working very well for a while. I really appreciated being able to more accurately track my gas mileage, get reminders and recommended services that are more conservative than the manual, and adding maintaining accurate records without all the clutter. However, I recently had to login ag...

This app has taken a step back over the past 12 - 18 months. I find myself having to make more and more manual entries for the two service shops I take my Toyota Sequoia to, and even then it will continue to tell me I missed another oil change?? The app has also begun limiting the locations from whi...