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What Users Really Think About Babbel - Language Learning

We analyzed 282 negative reviews of Babbel - Language Learning from the App Store. Here's what users are saying.

282
Reviews Analyzed
Language Learning
Category

Key Weakness

Inadequate handling of user support and technical issues.

"Customer support is unresponsive, and issues take forever to resolve. (Babbel - Language Learning)"
"The app is buggy, and support is not helpful. (Babbel - Language Learning)"

What Users Are Saying

Not as interactive as I would have liked. Practicing a conversation, but yet you don’t record my voice so that I can hear what I’m saying. So I don’t know if I’m pronunciation things correctly or not. I’m a little disappointed and honestly, T-Mobile’s Translate app is I’m learning more from there.

I got the app and did everything and was just loading the whole time

With a new update they make you agree to let them store and own your voice recordings and use them to train AI. This is unacceptable. If you don’t agree, then all pronunciation activities are deactivated and it just runs through them without giving you a moment to listen again or process them.

I paid for the lifetime and never got it and also never got my money back

Recently removed the listening lessons under practice. Being able to listen to someone speak and understand it is critical. Terrible change.

Are so annoying it made me uninstall the app instead of reuse it

The fact that there’s no options for monthly plans outside of large lump sums is incredibly exclusionary to working class people. Learning a language should be accessible to everyone. Especially as many people are required to learn a new language for work or to be able to live comfortably. Incredibl...

Frustrating, asks you things it has not taught, incredibly challenging…does not have a reasonable progression at all. EXTREMELY disappointed!

Full Language Learning Market Analysis

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