What Users Really Think About Alibaba.com

Every time I log on there’s an update and no improvement

I was logged out of my account for no reason and I’ve spent a lot of money on this app and I don’t understand why my account was logged out. There’s a lot of scammers and a lot of people trying to gain information on this app.

Love the company, but literally have to update the app every week

Forced updates every couple of weeks or less make the app experience not enjoyable.

Why the hell I have to update the app every time I wanna use it? Isn’t it so so so so often. Stop it, that’s enough bro

Good platform but dangerous sellers. They will bait and switch prices and after your deposit you are screwed. Got a set of wheels had to threaten the seller as he was trying to switch price when I had it in writing from text messages. Alibaba customer service sucks as they won’t understand e flush w...

I am trying to use Alibaba on my iPad. The browser interrupts me almost every screen telling me to use the app. The app does NOT rotate horizontally (althought it is clearly a website), so I cannot use it with an iPad and a keyboard. Bad design that makes it almost impossible to use Alibaba with a t...

I can”t scroll down on my iPad