Zoho CRM - Sales & Marketing — Review Intelligence Report

Vulnerability: 75/100 | 251 reviews | Crm App

Executive Summary

The Zoho CRM app has received a significant number of negative reviews, with users reporting a wide range of issues from bugs and glitches to poor user experience and missing features. The app's performance and reliability seem to be major concerns, with many users complaining about crashes, sync issues, and the inability to access their data. Additionally, the app's user interface and navigation appear to be challenging, making it difficult for users to perform basic tasks. While some users appreciate the overall functionality of the Zoho CRM platform, the mobile app experience seems to be lacking and in need of significant improvements.

What Users Love

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Top Complaints

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Missing Features

Seamless calendar integration (undefined demand)

Improved notification system (undefined demand)

Optimized mobile experience for tablets and iPads (undefined demand)

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FAQ

What are the most common complaints about Zoho CRM - Sales & Marketing?

The top complaint is: undefined (undefined severity, undefined% frequency). Our analysis covers 3+ distinct patterns.

How vulnerable is Zoho CRM - Sales & Marketing to competition?

Zoho CRM - Sales & Marketing has a vulnerability score of 75/100 — significant gaps ripe for disruption.

What features are users requesting for Zoho CRM - Sales & Marketing?

Users request: Seamless calendar integration, Improved notification system, Optimized mobile experience for tablets and iPads. Full report has 3+ requests.

How many reviews were analyzed?

We analyzed 251 negative reviews (1-3 stars) from the iOS App Store.

How can I build a better alternative to Zoho CRM - Sales & Marketing?

The full report includes 4+ prioritized recommendations with differentiators.

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