Vulnerability: 80/100 | 203 reviews | Course Platform
The Skillshare app has a significant number of user complaints related to technical issues, high prices, and poor customer service. Many users report problems with the app crashing, being unable to log in, and difficulty canceling subscriptions. The overall sentiment towards the app is very negative.
undefined — undefined
Ability to log in with email alone (undefined demand)
Offline access to classes (undefined demand)
Clear cancellation and refund policies (undefined demand)
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The top complaint is: undefined (undefined severity, undefined% frequency). Our analysis covers 3+ distinct patterns.
Skillshare: Creativity Classes has a vulnerability score of 80/100 — significant gaps ripe for disruption.
Users request: Ability to log in with email alone, Offline access to classes, Clear cancellation and refund policies. Full report has 3+ requests.
We analyzed 203 negative reviews (1-3 stars) from the iOS App Store.
The full report includes 5+ prioritized recommendations with differentiators.