Vulnerability: 78/100 | 285 reviews | Restaurant Reviews
Resy faces severe technical and UX issues that undermine its core function of making restaurant reservations. The app suffers from persistent bugs (freezing, timeouts, broken payment flows), unintuitive search/filtering, and frustrating constraints (no multi-reservation same-day bookings), creating high vulnerability to competitors offering smoother experiences.
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30-day availability calendar view for specific restaurants (undefined demand)
Ability to book multiple reservations same day at different times (undefined demand)
Search without mandatory date selection (undefined demand)
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The top complaint is: undefined (undefined severity, undefined% frequency). Our analysis covers 4+ distinct patterns.
Resy has a vulnerability score of 78/100 — significant gaps ripe for disruption.
Users request: 30-day availability calendar view for specific restaurants, Ability to book multiple reservations same day at different times, Search without mandatory date selection. Full report has 4+ requests.
We analyzed 285 negative reviews (1-3 stars) from the iOS App Store.
The full report includes 4+ prioritized recommendations with differentiators.