Vulnerability: 80/100 | 298 reviews | Messaging App
Rakuten Viber Messenger is plagued with a variety of issues, from app stability problems and missing features to poor user experience and pricing concerns. Users report frequent crashes, inability to send media, and a lack of basic functionality. The app also faces challenges with spam and privacy protection. While some users appreciate Viber's reliability and ease of use, the overall sentiment is very negative, suggesting that the app is vulnerable to competition.
undefined — undefined
Ability to customize group privacy settings (undefined demand)
Reliable call functionality (undefined demand)
Smooth cross-device experience (undefined demand)
Unlock full report — $9.99
The top complaint is: undefined (undefined severity, undefined% frequency). Our analysis covers 3+ distinct patterns.
Rakuten Viber Messenger has a vulnerability score of 80/100 — significant gaps ripe for disruption.
Users request: Ability to customize group privacy settings, Reliable call functionality, Smooth cross-device experience. Full report has 3+ requests.
We analyzed 298 negative reviews (1-3 stars) from the iOS App Store.
The full report includes 4+ prioritized recommendations with differentiators.