Quo (formerly OpenPhone) — Review Intelligence Report

Vulnerability: 92/100 | 320 reviews | Crm App

Executive Summary

Quo (formerly OpenPhone) is experiencing severe reputational damage with predominantly 1-star reviews citing critical issues: non-functional call reception, absent customer support, persistent logout bugs, and billing problems. The rebrand from OpenPhone appears to have destabilized the product, with users reporting degraded performance and increased spam.

What Users Love

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Top Complaints

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Missing Features

Live Customer Support/Phone Support (undefined demand)

SMS/Text Message Functionality (Timely Enable) (undefined demand)

WhatsApp Business Integration (undefined demand)

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FAQ

What are the most common complaints about Quo (formerly OpenPhone)?

The top complaint is: undefined (undefined severity, undefined% frequency). Our analysis covers 5+ distinct patterns.

How vulnerable is Quo (formerly OpenPhone) to competition?

Quo (formerly OpenPhone) has a vulnerability score of 92/100 — significant gaps ripe for disruption.

What features are users requesting for Quo (formerly OpenPhone)?

Users request: Live Customer Support/Phone Support, SMS/Text Message Functionality (Timely Enable), WhatsApp Business Integration. Full report has 3+ requests.

How many reviews were analyzed?

We analyzed 320 negative reviews (1-3 stars) from the iOS App Store.

How can I build a better alternative to Quo (formerly OpenPhone)?

The full report includes 5+ prioritized recommendations with differentiators.

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