An honest comparison based on real user reviews. Both are popular Grocery Delivery apps — but which one do users complain about less?
Nearly impossible refund process even with clear restaurant errors, leading to customer exodus
"When there's a problem, getting a refund is nearly impossible unless you blame the courier."
"I ordered tacos and paid an extra $1 per taco for avocado and cheese. The restaurant did not add either, yet Postmates only refunded $2 instead of the full $4."
Fake promotions and reward programs that disappear before payout, destroying trust
"Do not trust DoorDash!!! They scammed be with a promotion that they supposedly had. After 8 orders placed I would get a reward of $30 and it kept counting down to get unlocked from (60 DAYS) mind you, when it said 1 day left, it d[isappeared]"
"I've always know DoorDash to up-charge compared to the restaurant and paying $60 was already a lot for one meal for 2 people but when checking my card I was charged $80"
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