An honest comparison based on real user reviews. Both are popular Marketplace apps — but which one do users complain about less?
Terrible seller support and unfair dispute handling that allows buyers to abuse return system
"the support team SUCKS for the sellers. I've messaged the support team FIVE different times about an issue and have been completely ignored 3 out of"
"I used to love this app, but the way disputes are handled is completely unacceptable. I received a final decision in my favor after a full review with photos and listing details. A day later the buyer opened another 'Item as not described' case"
Arbitrary permanent bans with no recourse and failure to enforce their own authenticity guarantees
"This afternoon I got an email from eBay stating that my account was permanently suspended, 'because of recent accounts activity that had raised security concerns.' So I contacted an assistant to see why my account was suspended and what I did to get"
"when attempting to have eBay resolve the issue and adhere to THEIR OWN guarantee (Authenticity Guarantee) they're nowhere to be found. I've tried mu"
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