Billing and cancellation issues (High severity, 22% frequency)
"Canceled my service back in April,and every month they keep sending me invoices and I have reached back to them every month telling them that I had canceled this back in April"
Opportunity Score: 78/100 | 9 reviews analyzed
Coast Work Order Tracking shows severe operational failures with billing issues, poor permission management, and unreliable customer support. Users face critical problems with account cancellation, admin role defaults causing data deletion, and frequent review prompts disrupting workflow—revealing a clear opportunity for a stable, well-designed work order tracking alternative.
"Canceled my service back in April,and every month they keep sending me invoices and I have reached back to them every month telling them that I had canceled this back in April"
"I give the app a 2 star only because we cant permission anymore which is crazy 🙄 why change the app all of a sudden i had an employee quit and deleted all my stuff because she was ADMIN"
"the number they provided is not in service and there is no one to talk to. I have made man"
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