Features Users Want Most in Trip Planner Apps

"Now that Mail and Messenger automatically create detailed Calendar entries, this app is no longer useful nor necessary."

"Would be 10/10 if it allowed a packing list feature that would be easily updatable at the top of the itinerary."

"I literally had to delete the app to link to my tickets."

"No way to add bookings made outside the app."

"Offline access can be non-existent."

"It's basically just a complicated substitute for a calendar app. It was difficult to set up."

"Discount codes from 10 to 50% on your site that don’t work is consumer fraud."

"What’s the purpose of discount codes that don’t work in the Viator website or app?"

"How is it not possible to add a multi destination trip?"

"Not worth it for Flights/Stays/Cruises for Multiple People."

Implement a more robust customer service system with live chat support and quicker response times.

Enhance sign-in processes with multiple authentication options to reduce account access issues.

Develop a transparent pricing model with detailed breakdowns and eliminate hidden fees.

Add offline functionality for itinerary access without internet, especially in areas with poor connectivity.

Introduce a unified booking management system to handle bookings from various sources.