Features Users Want Most in Therapy Apps

""I want it to remember so that I don’t have to repeat myself to the AI, as it gets mind bogging.""

""This app needs to remember past conversations to be useful.""

""All I can do now is log how I’m feeling. All the tools they provided for free before to help relieve those feelings, like walking you through thinking traps, a quick goal setting, mindfulness exercises, all gone and behind a paywall.""

""Nothing is free on this app. The only price is $90+ Tax per year. That’s ridiculously high.""

""Why will no one from support return my messages???""

""The support page on their website says that they have free features, but it’s now switched to a subscription based model only.""

""If I could pay monthly I would keep it.""

""The app is awesome but I don’t like that you can only pay annually. It’s too expensive that way.""

""The app doesn’t provide clear scheduling guidance.""

""Scheduling is the main barrier with the second therapist.""

Implement a robust AI that retains memory of past interactions to create personalized user journeys.

Introduce a clear, tiered pricing model with a genuinely free basic tier offering core functionalities.

Streamline the onboarding process to reduce user drop-off and improve initial engagement.

Enhance customer support with faster response times and live chat options.

Develop localized therapist matching and flexible scheduling features to improve service accessibility.