Based on 787 real reviews, here's what Telehealth app users think about pricing.
39% of users complain about unclear billing and unexpected charges. Many users find themselves enrolled in subscriptions without clear consent.
Users frequently mention $10-$20 as an acceptable copay but express frustration when charged above $50 unexpectedly.
Users show a clear preference for transparent, one-time payments over subscription models due to unexpected recurring charges. Quotes include 'Got signed up for a monthly fee without realizing it.'
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