Features Users Want Most in Symptom Checker Apps

Based on 1,106 real App Store reviews, here's exactly what users wish Symptom Checker apps would build.

Missing Features

Build Recs

75/100

Opportunity

Most-Requested Missing Features

Features users are literally asking for in their reviews, ranked by demand.

#1: Integration with Apple Health

High Demand

"Please add ability to push results into Apple Health."

"I’ve contacted support a few times because none of my Apple health data is syncing."

#2: User-friendly cancellation process

High Demand

"Impossible to cancel free trial."

"Beware!!!!! It won’t let you cancel nor does it have the option to contact anyone for help!"

#3: Real-time customer support

Medium Demand

"There is no phone support and no live chat."

"Support could be better, they don’t answer."

#4: Comprehensive user guides and instructions

Medium Demand

"No instructions come with this."

"I don’t even know what HRV means."

#5: More accurate health metrics

Medium Demand

"Does not keep accurate numbers."

"Device provides inaccurate information."

Build Recommendations

Prioritized actions based on user demand and market opportunity.

Implement a transparent pricing model with a clear explanation of charges and trial periods.

Enhance app reliability and connectivity, particularly with wearable devices.

Establish a robust customer support system with real-time chat and phone support.

Develop comprehensive user guides and FAQs accessible within the app.

Integrate more accurate and reliable health metrics and data syncing capabilities.

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Features Users Want Most in Symptom Checker Apps

Most-Requested Missing Features

#1: Integration with Apple Health

#2: User-friendly cancellation process

#3: Real-time customer support

#4: Comprehensive user guides and instructions

#5: More accurate health metrics

Build Recommendations

Implement a transparent pricing model with a clear explanation of charges and trial periods.

Enhance app reliability and connectivity, particularly with wearable devices.

Establish a robust customer support system with real-time chat and phone support.

Develop comprehensive user guides and FAQs accessible within the app.

Integrate more accurate and reliable health metrics and data syncing capabilities.

Get the Complete Playbook

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