Features Users Want Most in Skiing Apps

"App is horrible. You can’t see which lifts are open in the morning unless you wait until operating hours. (Ikon Pass)"

"Your 3D maps update is GARBAGE. Hard to navigate around steamboat, the open trails are not indicated with highlight anymore. (Ikon Pass)"

"Offline maps only show straight lines in 2D and terrain without slopes in 3D. (Slopes: Ski & Snowboard)"

"Can no longer open at mountain without cell service, Useless. (Ski Tracks)"

"The info provided in the app is inaccurate. Doesn’t make it very useful if I have to double check everything using other weather tools. (OnTheSnow Ski & Snow Report)"

"App snow forecasts are wildly optimistic, typically 2-4x what really happens. (OnTheSnow Ski & Snow Report)"

"If you have any problems, their Customer Support is absolutely NON EXISTENT. (Ski Tracks)"

"I emailed the developer 2 weeks ago and got no reply. They do not care about customers. (Ski Tracks)"

"Bring back the top speed stat please. (Ikon Pass)"

"Best feature was speed tracking. Super disappointed about that. Will have to use additional apps to get that. (Ikon Pass)"

Develop a robust offline mode available without subscription to attract users frustrated by lack of service on mountains.

Implement more intuitive navigation to reduce clicks needed to access key features like tracking and maps.

Introduce clearer interactive trail maps with real-time updates on open/closed trails and weather conditions.

Offer a one-time purchase option for core features to appease users dissatisfied with the subscription model.

Enhance customer support-response times and visibility of support channels in the app.