Features Users Want Most in Property Management Apps

Based on 1,036 real App Store reviews, here's exactly what users wish Property Management apps would build.

5
Missing Features
5
Build Recs
75/100
Opportunity

Most-Requested Missing Features

Features users are literally asking for in their reviews, ranked by demand.

#1: Ad-free experience or ad reduction

High Demand
"I would 100% pay for a no AD option if it was made available."
"I’m willing to pay to remove them, but I don’t have an option to."

#2: Improved navigation with better search filters

Medium Demand
"Please add 'fenced backyard' as an option for pet owners."
"Needs an option to filter out short-term vacation rentals."

#3: Reliable customer support system

High Demand
"No support to remedy. (Zillow Rentals)"
"Non-existent support, just gives a list of generic AI answers."

#4: Payment processing reliability

High Demand
"My tenant has processed payment for over $7000 that Zillow has been holding."
"I paid my landlord the first month's rent and deposit two months ago... never put into the landlord's account."

#5: Diverse property listing categories

Medium Demand
"Why can’t you list vacation rentals separately?!"
"RVs and motorhomes should never be categorized as 'apartments.'"

Build Recommendations

Prioritized actions based on user demand and market opportunity.

Implement an ad-free version with a one-time purchase option.

Develop robust search filters including pet-friendly and fenced yard options.

Enhance customer support with real-time chat and dedicated issue resolution.

Improve app stability and reduce crash frequency.

Introduce a secure, transparent payment processing system.

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