We analyzed 67 negative reviews from the top 5 Networking Assistant apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
19% of negative reviews mention this issue.
"Just updated it and it crashed. Reopen and shows nothing."
"Doesn't work. Just crashes every time I open it."
21% of negative reviews mention this issue.
"Please for the love of God, update the layout for larger iphones. It's not like they were released yesterday. You have actually released 15+ updates since iPhone 6 came out and still no update on the ui."
"I'm suffering continuous closures application, it is impossible to use practically. If we add that is not updated to the screen of iPhone 5"
18% of negative reviews mention this issue.
"Sometimes it finds 3 devices, sometimes 5, sometimes 9. I know it's 9 all the time so it seems very inconsistent. I have to scan multiple times."
"Scans found only 3 of 11 devices on a particular home network segment."
10% of negative reviews mention this issue.
"WARNING: Latest version required Location Access for the app to scan. Remove the Location Services requirement. No reason why the latest iNet update should required such access for the app to work."
"This used to be the top paid app for the price on my book until they decided they needed location services even on the paid version."
16% of negative reviews mention this issue.
"There are too many "unknown" entries! When I have identified some and named them they disappear after a couple of scans!"
"Doesn't determine some types of devices clearly distinguishable by their MAC address."
15% of negative reviews mention this issue.
"Great app but forgotten by its devs. Needs updates to be useful."
"Please make an new update with new stuff it has been such a long time!!!!!!! 1star until update!"
Design and usability issues driving negative reviews.
App consumes excessive CPU/memory during scans and continues scanning in background if not manually paused
"it's absolutely mind blowing how resource intensive it is, do not forget to pause it when you leave the window, because it will just keep scanning, and it will do it while using up more resources than a complex 3d cad model!"
Settings cause performance issues and trigger unnecessary rescans, making configuration frustrating
"Selecting options produces the swirnling beach ball of doom. Settings are clunky."
User customizations like device icons and names are not retained between scans
"Custom icons aren't retained; lost each time I scan a network (-1 star)."
Network scans take excessively long to complete
"It takes a long time to scan."
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