Features Users Want Most in Local News Apps

Based on 968 real App Store reviews, here's exactly what users wish Local News apps would build.

5
Missing Features
5
Build Recs
65/100
Opportunity

Most-Requested Missing Features

Features users are literally asking for in their reviews, ranked by demand.

#1: Better moderation transparency and appeals process

High Demand
"Moderators posting policy are really bad. If you think you’re gonna be able to post important information to the neighborhood..."
"Unfair decisions by moderators not a good thing. My experience on Next Door recently has been disappointing."

#2: Advanced notification and filter settings

High Demand
"You truly cannot get away from them it is very irritating and makes me just brush off whatever info comes in my screen from the app."
"I’d really love to give it five stars but I can’t for the following reasons: one it’s called Neighbors app but they’re giving me found dog notifications from 6-7 miles away."

#3: Local content customization

Medium Demand
"I want to filter on nearby a plus recent. Filter by only my specific neighborhood."
"I want to like the app but it keeps resetting my content filters."

#4: Improved search functionality

Medium Demand
"Search broken. Search for specific content in posts and results don’t resemble what you’re looking for."
"I have had very poor results using the search. For example a search on a topic gets varied results or no results depending on when you set the distance parameter."

#5: User privacy settings

Low Demand
"Can Be Dangerous for Women. This app requires you to use your real name, but it became unsafe when I kept getting messages from men."
"Loved it at first until I realized my address was made PUBLIC. So I went to settings so it wouldn’t and the settings wouldn’t save after I fixed it."

Build Recommendations

Prioritized actions based on user demand and market opportunity.

Implement a transparent moderation system with a clear appeals process

Develop advanced notification management and filtering options

Introduce a subscription model for an ad-free experience

Enhance the search functionality to allow users to find specific content easily

Strengthen user privacy settings to allow more control over profile visibility

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