Based on 128 real reviews, here's what Kimchi Companion app users think about pricing.
Users express frustration paying high telecom fees while receiving substandard app service ('요금제로 돈을 그렇게 받아가는데'). Multiple users consider switching to cheaper MVNOs (알뜰폰) due to poor service quality despite higher prices.
No evidence of willingness to pay for app improvements - users view functional customer service apps as baseline expectation included in telecom fees, not premium features.
Not applicable - this is a mandatory telecom carrier app, not a purchased product. Users are captive audience with no choice but to use it for account management.
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