I had an issue with a loan that is supposedly pending approval from my employer. I called three different times to confirm they received my documents, and each time they said they hadn’t. I confirmed
★★☆☆☆
This app is very basic and lacking critical information and visualization needed to tell how your 401k is performing. It’s basically only good for showing your balance and your current contribution ra
★☆☆☆☆
I’ve been emailing support for over a week with no reply. Like others, I have a 401k on this app and a personal dashboard that was on the “Empower Per” app that was retired during the update. The upd