What Users Really Think About Smashpoint Tennis Tracker

Abandoned development with years without updates, chronic iOS 18 crashes, and unresponsive feature requests

"After updating to iOS 18 and WatchOS 18, the watch app will crash within 1-2 games of tracking score"

"with no updates in years I'm nervous to use it or pay for the subscription in the case it shuts down"

After updating to iOS 18 and WatchOS 18, the watch app will crash within 1-2 games of tracking score, resetting to a new game. This makes the watch app useless. Reported the issue in September 2024 and still no update to address the problem. Was a happy user for several years before this.

The app is good, but with no updates in years I’m nervous to use it or pay for the subscription in the case it shuts down and I lose my data

Not useful at all for tracking score on Apple Watch because you can’t see past set scores during match. Also need an option for third set 10-point tiebreaker setting on Apple Watch before match play begins.

I just reset my password and the website that I got in a email it has an error. Also, I upgraded to Pro and the app doesn’t recognize the purchase.

I really want this to work. I’ve tried all I know to do. Hopefully support will help me fix it.

It’s been over a year since I’ve provided detailed feedback on requesting notes per point. No response. In spite of repeated requests. Deeply disappointing.

I downloaded the app this morning and can’t get past the update profile page. I most definitely will not get the paid version if I can’t save my name in the app.

Is this app free or not?