We analyzed 151 negative reviews of SafeNet MobilePASS+ from the App Store. Here's what users are saying.
Every few days, the app stops allowing me to unlock the passkey generator. Killing the app doesn’t work and I have to restart my phone.
A 2FA is supposed to be about efficient security. You know what’s not efficient? Popping-up a dialog to ask if I’m happy with the app. So, because some metrics-driven weenie had to get their fix, the app gets a low rating. If would be nice if the timeout for entering a pin were longer but I’m unsur...
The numbers to choose from that are pushed to me are not visible.
I upgraded to a new phone and all my apps worked perfectly on the new phone except this piece of junk. I lost access to all my work apps. Totally unacceptable. STAY AWAY FROM IT.
Duo is so much better. Why would you show me a code that is going to expire in a few seconds? Duo always shows me codes that will last for 30s
The app is a replacement for an LCDscreen key dongle, and it manages to annoy every time. Why can’t I use Touch ID? Why do I have to click to copy? Why does the app BURN MY BATTERY DOWN when it’s left open? This could be a JavaScript applet and instead it’s an app that freezes my machine to ask “are...
The original MobilePASS (no +) seemed clearer with a copy button instead of the more cryptic return button to copy. I don’t know how it is working internally, but seems a step down otherwise.
FaceID support should be available instead of forcing PIN
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