What Users Really Think About Qapital: The Money Saving App

Delayed transaction processing and poor customer support.

"Takes days to see my transactions."

"Customer service is unresponsive and unhelpful."

I started my goal and then I decided to stop it and then wanted to move whatever money I had in Qapital back to the original financial institution. Spent 30 minutes in the app and still could not figure out how to transfer the money back to my back account. And also it’s not real time, it takes 7-9...

This app might be the most useless app on the app store. Maybe good for a elementary school student to learn about saving (at best). Avoid this weirdly named app at all costs.

Every time that I try to verify my phone number it keeps saying that someone with that number already has an account and I don’t have an account. It’s so frustrated because I can’t even get in contact with someone to assist me.

I’ve tried withdrawing my money and everything I try isn’t working, it’s like they took my money and now I can’t get it back. What’s the point of saving if I’m not going to get the money back!? I’ve tried customer care but I’m not getting anywhere because I’m stuck with the stupid AI!

Was getting charged $6 a month despite stopping my subscription through Apple subscriptions. Didn’t notice till double checking my bank account. They have a loophole where you have to cancel the subscription through the app. So shady and dishonest. Really frustrating.

I loved this app for well over a year, recommend it to all my friends. Helped me save easily and quickly. Until it started not being able to sync with my bank. It would work, then disconnect almost daily. If I wasn’t cautious it would go days-weeks without being synced up, while taking my money for ...

Multiple times now our money has been inaccessible.My husband and I started using this app when wedding planning and before merging our finances together. While we love the fact that we can split our savings into multiple funds, numerous times there have been “glitches” in which our money does not s...

Buyer beware. They kept charging me $12 a month after my subscription was cancelled and refused to refund me. I had to keep getting my bank involved until I was finally forced to shut down my bank account completely as they had my information.