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What Users Really Think About Neighbors by Ring

We analyzed 317 negative reviews of Neighbors by Ring from the App Store. Here's what users are saying.

317
Reviews Analyzed
Local News
Category

Key Weakness

Censorship of posts and notifications issues

"They censor free speech, two thumbs down!"
"The app is useless. You can’t even warn neighbors of danger."

What Users Are Saying

Downloaded app for my ring camera and everytime i get it to work i go back and it shows me posts of people talking about a stray dog they saw.

It is impossible to unsubscribe from emails from the app. I go have turned off ALL email notifications in the app’s settings. When I go to control center>>notifications>>Neighbors Email it says subscribed. I clicked unsubscribe, it changes, then changes back to subscribed. Make the emails stop!

The only things allowed here are loud noises and potential gunshots. When your house almost gets broken into it’s not allowed to be posted. Do better ring smh

It’s very annoying that there community guidelines don’t work right because I put up a post that can help ham radio listeners and clubs be aware that someone was abusing aka jamming thare radio system says I violated their community guidelines then I look at them I don’t see anything about the post ...

The moderation team is an extreme let down. They use the term “at our discretion” way too liberally when deleting user posts, yet they allow instants, racism, etc. to go in comment sections. For one example, I understand that race can be used incorrectly, which can lead to racism and profiling, but...

Nothing but missing pets. They don’t care about crimes. I repeatedly tried to post legitimate posts about serious crime related incidents but they are denied by the ring moderation team. Who is on this moderation team? What do they know? They allow fox sightings? Who cares? I have invaluable info ab...

I’m very very annoyed at the content in the posts…. You add the tags so people can use them correctly and they don’t anyways. I’m sick and tired of seeing these stupid spam messages relating to Internet outages and loud banging noises. Maybe some additional settings need to be put in place. There’s ...

I try to post something happening in my neighborhood and it’s denied. But I get notifications for stupid things like someone asking where to buy toilet paper. This should be a lost pet app only. It’s just a bad version of a social media.

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