What Users Really Think About Houzz - Home Design & Remodel

Persistent technical issues and slow loading times.

"It’s super frustrating having to wait for images to load."

"Too many glitches and tech issues."

Please, DO NOT waste a cent of your dime with this company. I have never experienced worse customer service in my life. The app is a joke. It’s useless. They just want to get you into a subscription model that’s impossible to properly cancel on time and then refuse to refund you. Save your time and ...

One of my favorite apps has become more and more unusable over the past year. I’ve finally given up and deleted it. Lost all my inspiration galleries. So disappointed. Maybe break things into multiple apps, if there are too many demands conflicting with each other. Do something, ffs. Not loading i...

This is not a good platform. No need to use their digital room makeover when you can do it for free with other ai tools. Also, they did not want to reimburse me when I canceled.

Insidious and the emails are relentless.

I’ve been getting harassed by different contractors every week since hiring a professional from Houzz to do my remodeling two years ago. Houzz share your information online and kept them for years in the name of “providing contractor information for the work”. I hate all these cold calling mails and...

Suggest being wary to order from them. Ordered $3000 worth of items from them two weeks ago. Still hasn't arrived. It has surpassed their shipping timeframe. Offer no cancellation. No compensation and cannot even tell me when it will arrive. This has now pushed my project back over a week. They said...

Love looking and getting ideas, but need a way to save my favorites so I can show my husband.

The app doesn’t work. It opens initially but then gets stuck on white screen with ellipsis