We analyzed 231 negative reviews of Ground News from the App Store. Here's what users are saying.
Lack of customization and factuality issues
"I can’t customize the feed to my liking."
"The factuality ratings seem biased."
The articles from left leaning sources are rated high factually, and the articles from right leaning sources are rated mixed factuality. The article summaries seem to follow this trend also. The more I use ground news, the more I see the bias.
Push notifications lean left
The concept is great! The execution is horrid! For a paid app as a service, you may as well just use AI to sort news stories. They don’t vet any of their sources, so you may click on something legitimate, or you may get a ransomeware site that holds you hostage. They have a couple support links,...
Disappointed Weak filters, old news, clumsy delete process. Requires more time than reading the news should.
There used to be “what the left is saying” and “what the right is saying” summaries along with the headline summaries which were great for getting spin context. Those are gone now which is unfortunate.
I want to personalize my own news sources. I don't want to read international news. I don't want suggestions. You need to provide better filtering options. I won't be renewing.
I wanted to get away from algorithms feeding me click bait and this works pretty well for that. I cancelled my subscription though because for the past month or two, when I click on a headline, I get nothing from the summary- I think they are AI generated, and they provide no context to the story s...
If you’re going to put a close ad button in the corner, make sure after it’s pressed it will close the ad, and not make me sitting there rapidly pressing close ad and then get a different article gets accidentally pressed. I just uninstall apps that have this problem.
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