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What Users Really Think About Google Analytics

We analyzed 198 negative reviews of Google Analytics from the App Store. Here's what users are saying.

198
Reviews Analyzed
Analytics Dashboard
Category

Key Weakness

UX issues and lack of real-time data updates.

"Doesn’t show real-time data even though it should."
"The interface is clunky and outdated."

What Users Are Saying

We analytics were better in 1998. Today nothing is clear, it’s just confusion, stupid abstractions, and nothing is obvious.

App shows “Not connected to Internet” even though everything else works on my phone. Happens on data or wifi. Reinstalling and re-adding accounts doesn’t correct issue

This is only marginally better than the website on mobile. No way to see the number of pageviews of a specific page.

Please fix the app! The app often crash and freeze my phone!

I like the google analytics app overall, but the settings and information is not as advanced or descriptive as the website. I can get much more info by just logging in through safari. Kind of disappointed by the lack of advancement of the app.

Not sure why, but this app doesn’t work if cellular is enabled. You open the app, it freezes the entire OS for a solid minute. But if you turn on airplane mode, it works flawlessly.

No data. No way to view or edit streams at all. Would be nice if it was useful since the website isn’t mobile compatible at all. Apparently the only way to do anything with Analytics is on a web browser. Sad that a company like Google completely ignores the mobile experience.

Crashes app and my phone 3/4 launches

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