What Users Really Think About Fine Woodworking Magazine

Catastrophic subscription management and content persistence failures making the app essentially unusable for paid subscribers

"Since the new update for app I have lost about 10 years of issues of digital content. Support from Zinio is worthless."

"Absolutely the WORST application ever. I have both print and online subscriptions. This application can't remember them. I've saved them six times now."

This is decoupled from an online subscription via the site. You would think that they link via email address, but they don’t. When you call to consolidate they are not able to resolve. When you call FWW they just give excuses. I had one agent say he would look into it and call me back…4 weeks later...

I have been subscribing to the online magazine for multiple years and regularly I lose my connection. It takes at least a month to get it fixed. At the next renewal I think I will just drop my subscription. It is not worth my time.

You will not get any back back issues if you sign up. I found out the hard way and I can’t even get a refund. Dumbest idea for an app ever. You have to pay $12!!!!!! For outdated issues. Never buying their dumb magazine again.

The new app has been a disaster. The support helped me get access back, but the latest issue isn’t in the app anymore. Support said that the publisher hasn’t provided it yet. Of course, it was there before the upgrade and it’s on the website. Frustrating. I contacted Fine Woodworking support through...

Lost all magazines from subscribing from years back. Now have to buy they again?????? Waste of time writing this because no one will ever read it. Will be dropping Fine Woodworking this year

Just give me access to download a PDF of each issue, without all the restrictions an access errors with the app.

All my stuff is gone thanks

I like the app, essentially on my iPad but there doesn’t seem to be any access to all the content I pay for with my Fine Woodworking Unlimited subscription. I can access every past issue in a browser but not in this app. If I’m missing something, please let me know and I’ll happily change my rati...