What Users Really Think About Expensify - Travel & Expense

Frequent app crashes and poor customer support.

"App crashes all the time lately."

"It takes FOREVER to get help from customer service."

I set up my account thinking the app was free but never actually used it. The next time I got into the app I had a charge for some workspace things that I didn’t even know what they were talking about. I tried to close my account but it wouldn’t let me unless I give them a payment. This company is n...

The mobile app never lines up the correct receipt to charge. It currently won’t let me remove charges from a feb report that are supposed to be on my March. This app ruins my day every single month.

Update is terrible. App was slow to begin with and the update is unusable.

Previous version was great. Current one is very slow and laggy. Entering expenses takes more than twice as long as before. Extra taps and very long waits for every receipt.

This used to be a great mobile experience. But the latest version is so, so slow. Kills me.

This company is a total scam. Once you’re signed up for their service they won’t stop billing you, provide no options/way to cancel, and provide no way to contact a person. Don’t install this app your credit card will be charged monthly forever

This app is great, truly, I’m only giving it one star for one big thing that I really hope the developers see - STOP UPDATING THE APP EVERY OTHER MONTH! Seriously, I’ve been using this app for about 7 months, and every other month or so it goes through an update that has huge changes in both the way...

Expensify was the holy grail product that made everyday business life easier… until they updated the user interface, which made it unduly cumbersome and practically unusable. Processes that were once quick and easy are now practically impossible. Recommending our firm switch providers on account o...