We analyzed 122 negative reviews of eMeals - Healthy Meal Plans from the App Store. Here's what users are saying.
Poor customer service and rigid subscription policies
"Their policy does not permit refunds for any paid subscription."
"Horrible customer service and I won’t recommend."
Love the concept but we have been having a lot of app issues. Such as 1) meals not corresponding to the right week. They don’t update and we get the same meal plans over and over. 2) ingredients are doubled, literally showing 2 lines of every ingredient in the recipe. 3) steps to recipe out of order...
A week after realizing I forgot to cancel my yearly subscription I messaged them for a refund but they said no. No refund policy is brutal. * emailed the response to this review and never received a reply
I should’ve known from the low price that this really didn’t include any actual food. It is just a bunch of recipes. You can get so many recipes on the Internet that I feel stupid for paying for recipes. I thought the feature that let you enter food that you had on hand and it would give you recipe...
cant see grocery order placed with my grocer through emeals. A mistake was made and I have no way to get it fixed. The order is not viewable throu emeals or the grocer. Geeze guys, this is basic!
The free trial has proven very difficult to cancel. When I signed up- I tried to cancel after my first yea. They allowed cancellation by phone only and I was in hold for almost an hour. I did this and was given a credit. The following year I was billed again. Without any records they said it was ...
The connection to my Walmart account breaks constantly. I put things in my Walmart shopping cart across the week, then when I use my Emeals shopping list to add things, it cannot combine the two. I log into my Walmart account in the emeals app and it either erases what’s already in the cart or will ...
I canceled last year and still received a new charge. No phone number to call the company directly to ask for help online that I could find.
It said it would be a 14 day free trial and charged me the full 59.99 right away. Had to dispute with Apple.
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