What Users Really Think About Dispatch: Deliver More

Systematic exploitation through sub-$1/mile rates, forced acceptance of unprofitable jobs via punitive algorithms, algorithmic favoritism for select drivers, no push notifications requiring constant app monitoring, and charging $40 upfront fees in markets with zero available work

"These ppl are like the DoorDash of expediting, they pay pennies and expect the world. Imagine loading and unloading 1500 pounds of product for $19"

"The algorithm is really punitive if you don't take every junk delivery they have. If you aren't able to give them exclusive use of your vehicle, then it doesn't work"

There’s all these announcements and I can’t close them after opening the app. Makes the app useles

I’m writing this as a driver who worked through this dispatch platform and as a woman in a male-dominated industry. My experience was deeply disappointing, stressful, and ultimately unacceptable. I accepted a delivery that was clearly quoted as two small packages with a specific weight and rate. Af...

They pay is low for miles and your time. Little to no rides come in for cars, I’m not sure how it is for larger vehicles. I’m also in Tampa so this might vary on your location. They will also remove you from a gig after you’ve already accepted it. I gave two stars for support because they’re helpful...

It was my primary app for cargo van delivery also, big money maker, bonuses, fair rates, great support, but now it’s just a very few orders paying an insulting price, my personal prediction is that it will shut down soon due to lack of customer service,drivers support and extremely greedy policies, ...

This was a good paying app when they first started you could make 300 $ a day or more by car especially if you had drive 2hr or 3 now they will give you 25$ dollars to travel over 50 miles

In buffalo New York area, no work at all and got an email telling if I don’t do any order within 5 days, my account will be deactivated. I turned on my app for last 24 hrs and got 0 orders. What rubbish is this. Moreover, app is horrible with UI. If a notification pops up on the screen, you cannot r...

This is the worst app I have seen, I lost my 40 dollars..i dont recommend this app stay away from this

I’ve been almost 2 years with Dispatch, and I have tried to be optimistic, but I’m loosing hopes. I think that they should be more aware of their hard working drivers. Making sure they always get work. It is not possible you have to wait 2 or 3 hours sometimes to get some orders. Please don’t tell m...