Vulnerability: 70/100 | 402 reviews | Property Management
The Zillow Rentals app has a range of significant issues, including frequent crashes, bugs, and lack of responsiveness from customer support. Renters are faced with a poor user experience, unable to effectively search for or apply to rental listings. The app appears to have a vulnerability score of 70, as competitors could easily attract dissatisfied users.
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Effective rental search filters (undefined demand)
Reliable messaging and communication with landlords (undefined demand)
Transparent and reliable application process (undefined demand)
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The top complaint is: undefined (undefined severity, undefined% frequency). Our analysis covers 3+ distinct patterns.
Zillow Rentals has a vulnerability score of 70/100 — significant gaps ripe for disruption.
Users request: Effective rental search filters, Reliable messaging and communication with landlords, Transparent and reliable application process. Full report has 3+ requests.
We analyzed 402 negative reviews (1-3 stars) from the iOS App Store.
The full report includes 3+ prioritized recommendations with differentiators.