Vulnerability: 78/100 | 288 reviews | Education
The Great Courses app suffers from severe technical instability that directly undermines its excellent content. Users face persistent crashes, forced subscription migrations that invalidate purchases, and broken offline functionality—creating high churn risk despite strong content appreciation.
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Sleep/timer function for lectures (undefined demand)
Background playback while switching apps (undefined demand)
Reliable bookmarking/progress tracking (undefined demand)
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The top complaint is: undefined (undefined severity, undefined% frequency). Our analysis covers 4+ distinct patterns.
The Great Courses has a vulnerability score of 78/100 — significant gaps ripe for disruption.
Users request: Sleep/timer function for lectures, Background playback while switching apps, Reliable bookmarking/progress tracking. Full report has 3+ requests.
We analyzed 288 negative reviews (1-3 stars) from the iOS App Store.
The full report includes 4+ prioritized recommendations with differentiators.